Help Center

Shipping destinations:

• We only ship within the United States.

Shipping times:

• How long will it take to get my order? 
  Shipping time might vary depending on location, shipment method and other factors.
  
  
• How will I know my order has shipped? How can I track my order?
  One your order has shipped, you will receive an email confirmation to let you know that your MForder is on the way. Your email will include a link to your order so that you can track it.
   
• Do you offer local pickup?
  Presently, we do not offer local pickup.

• My item arrived damaged. Can I return it?
  To start a return, please complete our online return authorization form by clicking here. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
   
• What if my order has not been delivered?

  Once a package scans as delivered, our transaction is complete.

  If you do not see your package, use one of the options below.

  • Check with other household members to see if they retrieved the package for you.
  • Search around the outside of your house to see if the package is in an unusual place.
  • Ask neighbors whether they have received any packages on behalf of someone else.
  • Contact the shipping company to request more details about the delivery.
  • File a police report if you suspect it's stolen. If you or your close neighbors have cameras, use the footage as evidence.
    
    
    Shipping Costs:
    

MFTshirt's shipping policy is MFsimple: $6.00 Flat Rate.  Orders of $70.00 or more qualify for free shipping. Restrictions apply. Please see table below:
 

TIPS FOR RECEIVING MFPACKAGES

1. Make a USPS account. Having an account makes it easier to get help if you ever have trouble receiving packages.

USPS Informed Delivery - This is a notification feature that allows you to manage your incoming packages and visually see letter mail. This service includes Delivery Instructions that allows you to request your package be placed in a particular spot, delivered to a neighbor, held at your local post office, redirected to a different domestic address, and more. Some features are free while some have a fee. (Informed Delivery FAQ)

USPS Hold Mail - This tool is for when you will be away from home for an extending amount of time such as a vacation. Your local post office can hold ALL your mail for you for up to 30 days. This is not for one piece of mail. (Hold Mail FAQ)

USPS Package Intercept - This tool allows you to request your post office to hold your mail for you, or have it returned to the sender. This is important if you realize that you've put the wrong address or if you rather pick it up than have it delivered. You have to request this BEFORE it is out for delivery. USPS charges a fee for this and it is not a guarantee they will be able to intercept it in time. Please read the fine print. (Intercept FAQ)

2. Always pay attention to your tracking. It is important to keep track of your package to ensure it is on schedule.

3. Ask a neighbor to secure your package for you if you can't be there when it arrives. Unfortunately, packages being stolen are a thing and if you don't feel comfortable with your package being exposed in front of your door, recruiting your neighbor will be a lifesaver. 

You can select your preferred payment method at checkout.

• We accept secure payments via most major Credit Cards and Debit Cards.
  
• Split your entire online purchase into 4 interest-free payments, over 6 weeks with no impact to your credit.  Click here for more information.
  

Is my credit card information safe?
Please review our Privacy Policy for detailed information on how we keep your information safe.

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, please complete our online return authorization form by clicking here. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at info@mftshirtco.com

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.

Simply add as many items as you wish to your sh.opping cart while browsing our store. Once you want to proceed with the order - do so by going to the cart and clicking "checkout".  Please take a moment to ensure that the items in your MFcart are exactly what you wish to order. Follow the instructions by providing us with delivery information and select payment method.  We will ship your package within 3 business days.

I made an error on my order. Can I edit or cancel it?
You may edit your order within two hours after placing your order.  The option to Edit or Cancel your order is contained in your Order Confirmation email:


You may also Edit or Cancel your order from the order status page: as well:

Can I use a promo code more than once?
Promo codes can only be used once.

My promo code isn't working. What should I do?
Please check the promo code to ensure that you have entered it correctly. Contact Us if the problem persists.

Do promo codes expire?
A promo codes when issued or advertised, will indicate the date the code expires.

Can I use multiple promo codes at a time?
Only one promo code can be used at a time.

Do you offer gift cards?
Yes. Gift cards, in several denominations, are available for purchase  Click here to purchase one now.

When do gift cards expire?
Gift cards have an expiration date of five (5) years from purchase date.

I paid for and did not receive my gift card What do I do?
Send a message to our MFsupport Team via the Contact Us link. The team will re-issue the gift card via email.